FAQ – Frequently Asked Questions
Welcome to our FAQ section. Here you’ll find answers to the most common questions. If you don’t find what you’re looking for, feel free to contact us directly at [email protected].
Subscriptions
How can I download or read magazines online?
If you have an active subscription, you can access your digital content via the relevant magazine site.
As a subscriber, you have access to:
- Premium (pv+) articles
- Digital editions of the magazine
- Downloadable magazine issues
Account
Why can’t I publish events or press releases with my account?
As part of the relaunch of our websites, we introduced two different account types: Personal Accounts and Business Accounts.
Only Business Accounts are authorized to publish events and press releases.
If you already have an account and would like to publish events or press releases, please contact us at [email protected] or via the contact form available in the shop under My Account. We will update your account type. Please note that account type changes cannot be made by users themselves.
If you do not yet have an account, you can select your preferred account type during registration by ticking (or unticking) the “I am a business user” checkbox.
Single Issues
How can I download or read single issue purchases online?
If you have purchased a single magazine issue, you can access it through your user account.
- Log in to the shop.
- Go to My Account.
- Select Orders from the menu on the left-hand side.
- Open the relevant order.
- Within the order details, you will find two links. To read or download your magazine, please click “View Issue”.